Frequently Asked Questions (FAQs)
1. What is the minimum order quantity (MOQ)?
Our minimum order quantity varies depending on the product and model. Contact our wholesale team with the product name or SKU, and we'll provide the applicable MOQ, pricing, and shipping details.
2. Can I place a sample or trial order?
Yes. Depending on the product and availability, we may offer sample or trial orders for qualified business customers. Please contact us with your requirements, and our team will be happy to assist you.
3. Can I sell Jononser products on Amazon, Walmart, eBay, or Shopify?
Yes. We welcome professional resellers selling through major online marketplaces such as Amazon, Walmart, eBay, Shopify, TikTok Shop, and their own eCommerce websites, provided they comply with our reseller policies.
4. Do you provide invoices for marketplace verification?
Yes. We issue professional commercial invoices that include the necessary product information, quantities, and pricing commonly required for marketplace verification and business records.
5. Do you provide reseller authorization or other business documents?
Yes. Business documentation and reseller support are provided after a successful wholesale order has been completed, helping us establish a secure and long-term partnership while protecting the Jononser brand.
6. What shipping methods do you offer?
We ship worldwide using reliable logistics partners. Shipping options may include air freight, express delivery, or sea freight depending on your order quantity and destination.
7. How long does shipping take?
Order processing generally takes a few business days. Delivery times vary by shipping method and destination, and estimated transit times will be included with your quotation.
8. Do you offer better pricing for larger orders?
Yes. We offer competitive tiered wholesale pricing, allowing qualified resellers to receive improved pricing as their order quantities increase.
9. Can I use Jononser product images and marketing materials?
After your wholesale order has been completed, our team may provide the appropriate product resources and documentation to support your business and help you present the Jononser brand professionally.
10. How do I become a Jononser reseller?
Simply email us at reseller@jononser.shop with the product(s) you're interested in, your expected order quantity, destination country, and business information. Our wholesale team will respond with pricing, MOQ, and the next steps.
11. Do you ship internationally?
Yes. Jononser supplies wholesale customers worldwide. We work with trusted logistics partners to deliver orders safely and efficiently to businesses in many countries.
12. How can I contact Jononser?
If you have any questions about our products, wholesale program, or existing orders, please contact us at support@jononser.shop or reseller@jononser.shop. Our team will be happy to assist you.